ORDERS & DELIVERY
Where do you deliver?
We deliver to Ireland and Northern Ireland.
How long does delivery take?
Orders are usually processed within 1–2 working days, and standard delivery takes 2–5 working days depending on location.
Do you offer free delivery?
Yes, delivery is free on orders over €100 to Ireland and Northern Ireland. Below that, shipping is calculated at checkout.
Can I collect my order?
Yes. Choose collection at checkout and pick up from FB Detailing, Unit 1 Block D, Liosban Industrial Estate, Tuam Rd, Galway H91 NRK7.
My order hasn't arrived. What should I do?
Contact us at info@fbdetailing.ie with your order number and we'll help locate your parcel.
RETURNS & REFUNDS
Can I return an item?
Yes, unused and unopened items can be returned within 14 days of delivery, in their original packaging with seals intact.
What if my item is faulty or wrong?
Contact us within 48 hours of delivery with your order number and photos, and we'll arrange a replacement or refund.
When will I get my refund?
Once we've received and checked your return, approved refunds go back to your original payment method within 5–10 working days.
Who pays for return shipping?
Return shipping is paid by the customer unless the item is faulty or incorrect. Please use a tracked service. Read our full returns policy.
PRODUCTS
Are your products safe on ceramic coatings and PPF?
The wash and maintenance products we stock are the same ones we use on coated and PPF-protected cars in our studio. If you're unsure about a product, ask us.
I'm new to detailing. Where should I start?
Our car care kits bring together the essentials, or try our 50 ml samples before buying full sizes.
Can you recommend the right product for my car?
Of course. Email info@fbdetailing.ie or call 087 327 2729 and we'll point you in the right direction.
STUDIO & TRADE
Do you offer detailing, PPF and ceramic coating services?
Yes, in our studio in Galway. See our detailing services to book a consultation.
Do you sell pre-cut PPF kits?
Yes, from wear and tear kits to full car coverage. Get a pre-cut PPF quote.
Do you offer trade pricing?
Yes. Approved trade accounts get up to 20% off. Apply for a trade account.
STILL HAVE A QUESTION?
GET IN TOUCH
Email info@fbdetailing.ie or call 087 327 2729 and we'll be happy to help.